Refund policy

Return and Refund Policy

TrendyFindsClub Effective Date: September 1, 2026.

Thank you for shopping with TrendyFindsClub. We want you to be completely satisfied with your purchase. Please read our Return and Refund Policy carefully, as it explains your rights and options if you are not satisfied with an item you ordered from us.

By placing an order with TrendyFindsClub, you agree to the terms of this policy.

1. Overview

TrendyFindsClub ships products directly from our network of manufacturing and fulfillment partners. Because of this, delivery times and return logistics may differ slightly from traditional retailers — please review the details below so you know what to expect.

2. Return Eligibility

You may request a return within 30 days of the delivery date shown in your shipping confirmation email. To be eligible for a return, your item must meet the following conditions:

  • The item is unused, unworn, and in the same condition that you received it.
  • The item is in its original packaging, with all tags, accessories, and manuals included.
  • You have proof of purchase (order confirmation email or order number).

Returns requested after 30 days from delivery will not be accepted, except where required by applicable law.

2.1 Non-Returnable Items

Certain types of items cannot be returned, including:

  • Gift cards
  • Downloadable or digital products
  • Personalized or custom-made items
  • Items marked as "Final Sale" or "Clearance" at the time of purchase
  • Intimate or sanitary goods (e.g., underwear, swimwear, earrings) for hygiene reasons, once opened

If you are unsure whether your item qualifies for a return, please contact us at contact@trendyfindsclub.com before sending anything back.

3. How to Request a Return

To start a return, please email us at contact@trendyfindsclub.com with:

  1. Your order number
  2. The item(s) you would like to return
  3. The reason for the return
  4. Photos of the item (and packaging, if damaged or defective)

Our team will review your request and, if approved, will provide you with return instructions and, where applicable, a return shipping address. Please do not send items back without first receiving confirmation from us, as unauthorized returns may not be accepted or refunded.

4. Return Shipping Costs

  • If the return is due to our error (you received the wrong item, or the item arrived damaged or defective), TrendyFindsClub will cover the cost of return shipping and will send a replacement or issue a full refund.
  • If the return is due to a change of mind or other reason not related to our error, the customer is responsible for return shipping costs. These costs are non-refundable, and original shipping charges (if any) will be deducted from your refund.
  • Because our products are shipped from various fulfillment centers, please contact us first so we can provide the correct return address for your specific order.

We recommend using a trackable shipping service, as TrendyFindsClub is not responsible for items lost or damaged in transit back to us.

5. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or is not what you ordered, please contact us at contact@trendyfindsclub.com within 7 days of delivery with your order number and clear photos of the item and packaging. We will offer you, at no additional cost, one of the following:

  • A full refund
  • A replacement item
  • Store credit

You will not be required to return damaged or defective items in most cases; if a return is needed, we will provide a prepaid shipping label or reimburse reasonable shipping costs.

6. Refunds

Once your return is received and inspected (or once your refund request is otherwise approved), we will notify you by email whether your refund has been approved.

  • Approved refunds are processed within 5–10 business days and issued to your original method of payment.
  • Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.
  • Original shipping fees are non-refundable, except where the return is due to our error.

6.1 Late or Missing Refunds

If you haven't received a refund within the timeframe above:

  1. Check your bank account or card statement again.
  2. Contact your card issuer or bank, as processing times vary.
  3. If you've done this and still have not received your refund, please contact us at contact@trendyfindsclub.com.

7. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you would like to exchange an item for a different size, color, or product, please request a return for a refund and place a new order for the item you would like instead.

8. Order Cancellations

Because many of our items are processed and shipped quickly by our fulfillment partners, we can only accept cancellation requests within 12 hours of the order being placed. To request a cancellation, email contact@trendyfindsclub.com with your order number as soon as possible. Once an order has entered processing or shipped, it can no longer be cancelled and must instead follow the standard return process above.

9. Shipping Times and Delays

Please note that delivery times may vary depending on the product and destination, as items are shipped from our fulfillment partners' warehouses. Delays caused by customs, carriers, or events outside our control do not, on their own, qualify an order for a refund, but we're happy to help track your order — contact us at contact@trendyfindsclub.com if your order has not arrived within the estimated delivery window.

10. Contact Us

If you have any questions about this Return and Refund Policy, please reach out to us:

TrendyFindsClub Email: contact@trendyfindsclub.com